Health Response Hub
HRA's secure operating platform connecting vetted healthcare facilities and partner organizations during public health emergencies and disasters.
Access the Hub at healthresponse.usNot yet a registered user? Email response@healthresponsealliance.org to request access.
What the Hub does
During a disaster, hospitals and clinics need supplies, staff, and services fast. Responding organizations need a clear picture of where the gaps are. The Hub connects them in one place, with vetted access and a live operational view.
Healthcare facilities post needs
Hospitals, clinics, federally qualified health centers, and other healthcare delivery sites post their gaps in supplies, staffing, equipment, or services as the situation evolves.
Partner organizations respond
Vetted NGOs, foundations, private sector partners, and volunteer health professional groups browse open needs, claim what they can fulfill, and update status as they deploy.
Emergency managers see the picture
State, local, tribal, and federal emergency management staff get a live operational view of healthcare facility status, open needs, claims in motion, and resource flow during an incident.
Built around the day-of
The Hub is the system HRA uses to run real responses. Every feature exists because someone running an emergency operations center asked for it.
Live needs board
Open requests across every active incident, with priority, deadline, deployment status, and geography. Filter by what your organization actually does.
Vetted partner network
Every responding organization is vetted before they can claim a need. Healthcare facilities know who they are getting before a resource arrives.
Facility profile and status
Healthcare facilities maintain a current profile (capabilities, capacity, services) and update operational status (open, partially operational, closed) during an incident.
Map view with HRSA and NPPES context
An incident-aware map layers requests, claims, and facility status on top of authoritative federal datasets.
Situation reports and after-action
Capture sit-reps during an incident; produce a structured after-action report from the same record system when the event closes.
Calendar, documents, and team management
Shared calendar of incident milestones, document repository scoped to incidents, and per-organization team roster with role-based access.
Vetting, security, and access
Every partner organization and healthcare facility is vetted by HRA before being granted Hub access. Vetting confirms the organization is real, legitimate, and operating in good faith.
Hub accounts are role-scoped (facility user, partner user, admin). Bot protection (Cloudflare Turnstile), CSRF protection on every form, and HTTPS-only sessions are standard. The Hub is operated by HRA, a nonpartisan 501(c)(3).
Who uses the Hub
The Hub is open to organizations that play a role in healthcare delivery or healthcare-adjacent emergency response. There is no fee.
Healthcare facilities
Hospitals, FQHCs, community health centers, dialysis providers, behavioral health clinics, long-term care facilities, and similar delivery sites.
Partner organizations
NGOs, foundations, private sector partners with healthcare-relevant capabilities, volunteer health professional registries, and faith-based response networks.
Government and emergency management
State, local, tribal, and federal emergency management agencies; public health departments; ESF-8 partners; and authorized policy staff with operational interest.
The platform in action
Three role-based dashboards — facility, partner, and coordinator — working in real time during an active incident.
Facility view
Facilities see their active requests, current operational status, and which partners have claimed their needs — all against the active incident. Submitting a new request takes under two minutes.
A community health center reports staffing shortages and submits a request for behavioral health support within minutes of an incident declaration.
Partner view
Partners browse open needs across all affected facilities — filtered by category, priority, state, and incident. They see 41 open requests, 16 flagged critical, across multiple facilities in the impacted zone.
A national health NGO browses and claims critical medication and mobile medical unit requests from flooded community clinics across the affected region.
Live operational map
A live map of 4,900+ healthcare facilities plotted by type — hospitals, FQHCs, pharmacies, dialysis centers, behavioral health — with NOAA active weather alerts and FEMA disaster declarations overlaid in real time.
Exportable to CSV. Filterable by facility type, county, and incident boundary. Integrates with Ushahidi for community-submitted field reports.
Pilot operational data: During an active hurricane response in the southeastern U.S., the Hub had 41 open resource requests from 12 registered facilities within 72 hours of declaration, with 4 partner organizations actively engaged in fulfillment. All data reflects live operational use.
How to get access
Eligible organizations can request access in two steps. Vetting typically completes in two business days.
- Email response@healthresponsealliance.org with your organization name, the role you would take in a response, and a primary point of contact.
- Complete the short vetting questionnaire we send back, then receive your Hub login and a brief orientation.
Already vetted? Sign in.
Existing facility and partner users can sign in directly. The Hub is web-based and works on any modern browser.
Go to healthresponse.us